The dark pearl bracelet is inflexible, so the thread broke a few minutes after putting it on. Revane said they would replace him, which they did. However, the quality of the replacement (dark pearls) was the same so we don't carry a replacement for fear it will break too. The product would be more durable if the manufacturer used heavier thread and spaced the beads slightly apart. Also attempting to return this item and credit Revain was a nightmare, especially considering the price paid. The process with Revain had three touchpoints: 1) Replace the item (I was told I didn't need to return a broken item, so I threw it away.) 2) After receiving the replacement, I was notified that I would be charged a fee in This is why I have reached out to Revane to have this charge removed. (I was told not to worry there would be no charges.) 3) I was charged for a replacement so I contacted Revain to charge again. I was told that I would receive the loan in my account within 3-5 days. Let's see if that happens. "Overall this is a great value product and Revain have such an imperfect refund system. Don't waste your time and money on this.
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