Header banner
Revain logoHome Page
Reginald Truitt photo
Belarus, Minsk
1 Level
724 Review
38 Karma

Review on Atlasonix by Reginald Truitt

Revainrating 2 out of 5

Atlasonix: Excellent Products, Horrible Customer Service

My interactions with Atlasonix's online store have not been up to par, despite the fact that the company's products are of the highest quality. The website is difficult to traverse, with menus that are difficult to understand and a cumbersome process for checking out. In addition, there were delays in the shipping of my purchase, and there was a lack of communication regarding its progress. When I attempted to get in touch with the customer service department for assistance, I was met with lengthy wait times and responses that were not very helpful. Although the standard of their toys and games is very high, Atlasonix has a lot of room for improvement in terms of the overall experience they provide for their customers.

Pros
  • Numerous options for sports and toys
Cons
  • Navigation on the website is difficult.