Arrived on time and packaged very well. All parts are included, parts are not broken, cracked etc. Very easy to wash and assemble. Our cat put it in its place and looked at it for a while as it was a bit different from the old one. But when he started drinking some of it later that night, he really seems to be loving it now. The whole purpose was to get him to drink more water and this fountain did just that. The larger basin was just what we needed so he could drink without getting his face wet. Doesn't like getting wet at all. Smaller fountains I've bought in the past have failed with it for this reason. Would buy these again.
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