The order was made for a doll. The money was paid in accordance with the terms of the public offer. The order was not delivered. I called the support service five times and as a result the order was canceled unilaterally without the consent of the buyer. As a result, money and bonuses should come within 10 days. Currently, I am left without money, because. they should come later, without an order, and the store did not solve my problem and canceled the order without the consent of the party. Although the same product is sold in the same online store. The store did not solve my problem in any way and further sells the goods that they could not deliver to me. The administration of the store did not agree to re-deliver the goods. Please clarify the current situation, I think the reputation of the store suffers from such situations.
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