this product is a godsend! since a car accident 4 years ago, i've had re-occurring muscle pain in my neck and shoulders. i used to go to a physical therapist who would apply moist heat to my problem areas, and then follow with a massage. it was a combination that gave me great relief. my insurance company has since stopped paying for treatments so i haven't been to a physical therapist in a long time, so i've been looking for a solution i can do myself at home and this product was the answer!the product is easy to use and is ready within a minute or so in the microwave. it delivers ample/strong moist heat as promised and it feels just like the treatment i used to get at physical therapy (it may even be better because it doesn't leave my clothes/skin wet). i love that the versatile shape of this product will allow me to use it for various parts of the body (back, waist, etc.) and it's even more value for my money that i can put it in the freezer and use it as a cold compress.in short: a product i would highly recommend!
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