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Greece, Athens
1 Level
697 Review
41 Karma

Review on frr by Mike Fedd

Revainrating 3 out of 5

Customer Service and Product Experience at FRR Online Store Were Unsatisfactory

I frequently buy online, therefore I choose to try FRR Online Store for my apparel, shoe, and jewelry requirements. But I was quite disappointed with the company's performance. I received low-quality goods, including tarnished jewelry and garments with damaged threads. I was dissatisfied that I had wasted my hard-earned money on inferior goods. To make matters worse, I had more annoyance when I attempted to contact customer support to start a return. The return process was made excessively difficult by their sluggish and unhelpful response. I thought they were punishing me for buying their inferior goods. Overall, I was disappointed with my interaction with FRR Online Store. If you want to buy high-quality items and receive friendly treatment, I wouldn't suggest going to their store. Spending money with a company that respects its clients and stands behind its goods is preferable.

Pros
  • Affordable costs for superior goods
Cons
  • Jewelry that was already tarnished when it arrived