The custom engraved labels I received are attractive and high-quality, and it was an easy process to design them. What really impressed me was the kind and generous customer service. I'd ordered a few different memorial labels for departed pets, and when the designers noticed that I'd added hearts to all but one, they included two versions of that label, just in case I'd made an error. No extra charge -- but extra attention paid to one customer's order., and extra sensitivity regarding the purpose of the labels. How refreshing to feel the presence of a caring human on the other end of an online transaction.
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