I bought the rack, used it less than 10 times and now it is broken and I'm not getting any help from the manufacturer. When it worked I loved it, maybe a little harder to get the bikes on and off, but for the money it was great. I had one of the mounting bolts that secures the bike to the rack freeze up. The nut it threads into is hidden inside the rack and can't be accessed and the only way to remove the bike was to cut the bolts with a hacksaw. Now even using screw extractors and long handled pliers I still can't remove the stuck bolt. After contacting the manufacturer with my problem I was offered the opportunity to purchase a replacement bolt for $5 plus shipping, and payment can only be made by paypal.no help on how to remove the bolt or an offer of replacement.
Universal SUV Car Top Luggage Holder With Extension - XCAR Roof Rack Carrier Basket Rooftop Cargo Carrier, Black, 64"X 39"X 6
14 Review
Efficient Hitch Mount Platform 2-Bike Rack: MAXXHAUL 50027 for Easy Bike Transport
12 Review
CURT Hitch Cargo Carrier - 60 X 20-Inch Basket With 500 Lbs Capacity, Black Steel, 2-In Folding Shank
42 Review
Upgrade Your 2018-2019 Hyundai KONA With Lockable MotorFansClub Crossbars For Efficient Luggage Management (2 PCS)
26 Review