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Italy
1 Level
713 Review
47 Karma

Review on DIBMS by Matt Schwartz

Revainrating 2 out of 5

Dissatisfied with the Quality Claims Made by DIBMS

As a product manager, I found the statements that DIBMS made about the quality and endurance of their products to be disappointing. In spite of the fact that they claim to adhere to the most stringent criteria, my experience with their products did not live up to my anticipations. My experience with DIBMS's customer service was satisfactory; nevertheless, the quality of the things I purchased left much to be desired, despite the fact that I made multiple purchases from the company. The products had a weak design and were not durable; as a result, they did not work dependably even under the most fundamental of circumstances. In addition, the packaging was of poor quality, which led to the items being damaged upon arrival and rendering them unusable. In spite of the fact that I contacted their customer service team, my problems were not addressed in an effective manner, and as a result, I had little choice but to return the products in order to receive a refund. Even under those circumstances, the procedure was a hassle, as there was a protracted wait for the refund to be processed. In general, I do not feel comfortable recommending DIBMS as a trustworthy online company that sells high-quality products. Their statements regarding the quality and durability of their products are not supported by the actual performance of their items, and their customer care personnel is not qualified to answer the problems of their customers in an adequate manner. You might want to search in a different place if you're looking for products of a high quality that live up to the claims made about them.

Pros
  • products with a long lifespan
Cons
  • You may be charged a lot for shipping and handling.