Header banner
Revain logoHome Page
Brian Smith photo
United States of America
1 Level
706 Review
64 Karma

Review on Zyyini by Brian Smith

Revainrating 2 out of 5

Service to Customers That Is Very Disappointing

The Zyyini online store falls short of delivering the exceptional customer support that they advertise. Despite their assertions, I did not receive adequate or timely assistance from their customer support representatives. It took me several tries before I was able to get a response from their support staff regarding the problem I was having with my order. Even so, the communication was ineffective, which led to my sensation of helplessness and annoyance. My annoyance was compounded by the fact that the purchasing procedure was difficult to understand and not user-friendly. The time it took to transport the package was significantly longer than anticipated, and it arrived in a damaged state. My experience with the Zyyini online business was negative on the whole, and as a result, I cannot recommend their services to other people. The fact that they don't pay enough attention to what their customers want is a significant weakness in their business model.

Pros
  • Fast and helpful service to customers
Cons
  • Response times that are too slow from the customer service staff Inconsistent quality control