Absolutely great customer service, I received the cord and it didn't work for my keyboard I thought it was my keyboard was old or the cord was cheap. I returned the cord and contacted the company for assistance. They were immediately responsive and asked all the right questions to help me find the right cord for my model. They returned my cord and shipped me a new one with two options to try free of additional charge. Alas, the new adapter worked and I have been playing ever since! Music to my ears :) thank you 'OMNIHIL'
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