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1 Level
793 Review
54 Karma

Review on TekTrack by Andrew Griggs

Revainrating 4 out of 5

Convenient System for Tracking Packages

The system is very easy to use and offers a lot of flexibility. It is not as easy to use as other tracking systems, but it is worth the effort to train your staff on how to use it. The software is easy to understand, and the customer service support is great. The software has many features that are helpful. The customer service support is outstanding. The package tracking software makes it easy to see what the status of packages are and when they need to be picked up. The system is very flexible and can track packages and mail from almost every mail delivery company.

img 1 attached to TekTrack review by Andrew Griggs



Pros
  • Easy interface
  • Great feature set for such an affordable price.
  • Customer Service Support was amazing!
  • Fast response times at all hours in business day/night cycle if needed (we would often get help within minutes after submitting tickets)
Cons
  • Somewhat confusing user manual
  • Can take some time learning / getting used