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Bobby Valadez photo
South Africa, Pretoria
1 Level
702 Review
64 Karma

Review on WaySoft by Bobby Valadez

Revainrating 1 out of 5

WaySoft's online store has let me down in the past.

I was eager to test out WaySoft, an online retailer that offers clothing, shoes, and jewelry for women, as I usually shop for women's fashion online. Unfortunately, I was really disappointed with WaySoft's performance. First and foremost, I was disappointed in the products' quality. The shoes were uncomfortable and poorly built, and the apparel felt fragile and inexpensive. The only positive was the jewelry, but even that was pricey considering the quality. The website was very challenging for me to navigate. The photographs and product descriptions were not sufficiently specific to give me a clear understanding of what I was buying. I consequently received goods that fell short of my expectations. Even worse, WaySoft's customer service was unresponsive and useless. When I contacted them with questions about my purchase, I received a condescending response and no help with the issue. They obviously didn't appreciate my business or give a damn about how I felt as a customer. Overall, I wouldn't suggest WaySoft to anyone searching for fashionable, high-quality women's clothing. The customer support is inadequate, the website is challenging to use, and the products are of poor quality. There are many more online retailers with comparable prices and higher standards of quality and service.

Pros
  • Service to customers that is of the highest caliber and goes far beyond what is expected
Cons
  • Different products and brands may have varying sizing requirements.