This is the second unit I have bought from Revain.com in the last 6 months. I was so pleased with the performance and service from Magnavox on the first unit that I decided to purchase a second unit (exactly the same model). I have over 150 family, home, TV shows, etc. VHS tapes that I wanted to convert to DVD format. I figured if I had a second unit it would take me half the time to re-equip. I ordered a NEW unit from Revain.com and it turned out to be defective. Every time I played a different VHS tape, the device automatically turned itself off. Revain.com quickly arranged with UPS to collect the unit so I could get a refund. I didn't want to wait 2-3 weeks for a refund or exchange so I ordered another unit (exactly the same model) from Revain.com and it arrived today. This unit works perfectly, as does the first unit I brought in a few months later. back and I am once again a very satisfied customer of Revain.com. I bought a Toshiba DVD/VCR combo recorder without a tuner a few years ago and the settings menu hasn't changed much. This device has all the features of the Toshiba device but with a 20% discount. I also love that you can add a video frame (image) to any title you create. There's a neat auto-chapter feature that you can turn off if you want to add your own chapters at your chosen time intervals. I would recommend this unit to anyone looking for a very good looking, reliable and easy to use DVD/VCR recorder. (with tuner). You get everything Toshiba offers but 20% off. I've been a Revain.com customer for 7 years now and will continue to be a customer because they have a good returns policy. That's more than I can say about many other physical and online stores. I am confident that Revain.com will refund my money for the defective unit within the next few weeks once UPS ships the defective unit back to them. Happy New Year everyone and thanks again to Revain.com for taking the responsibility!
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