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Malawi, Lilongwe
1 Level
751 Review
74 Karma

Review on Qrooper by Mufti Capers

Revainrating 3 out of 5

A Poor Online Shopping Experience with Qrooper

I was eager to test out Qrooper since I do a lot of online shopping. However, I was disappointed and irritated by my interaction with their online shop. Although their website has a nice aesthetic, I didn't like how difficult and unintuitive the browsing was. Finding what I was searching for was challenging, and I frequently had to navigate through several pages in order to reach the goods I wanted to buy. The lack of specificity in the product descriptions disappointed me when I eventually found the items I was looking for. It was challenging to decide whether the items were the right fit for my requirements because the images were of poor quality and did not accurately represent the items. It got worse when I tried to contact their customer care department with my concerns and discovered that they were unreachable and unhelpful. There was no resolve to my problems, and I was left feeling frustrated and abandoned. Overall, I had a very unsatisfactory encounter with Qrooper. Although they may offer a wide variety of products, navigating their website is confusing, there is little product information, and their customer service is unhelpful, which makes for a disappointing online purchasing experience. Based on my experience, I would not suggest Qrooper to others.

Pros
  • high-caliber goods
Cons
  • The worst customer care ever