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1 Level
1298 Review
60 Karma

Review on The Scientific and Technical Services Group by Richard Lamptey

Revainrating 5 out of 5

Excellent Service, Exceptional Customer Experience

I like how quick they were with their responses even after hours when we needed help immediately! They have gone above our expectations in every way possible - from customer service team (Sarah & Allison), project management and technical assistance as well as billing services. Their expertise is unmatched in this area which means everything went smoothly for us. From start of quote through deployment they are one of kind organization to work with during any stage of an enterprise Health IT solution purchase or post go live upgrade maintenance contract renewal.

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Pros
  • And had great patience explaining complex issues that often arise due lack training among users within many different departments across various systems