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804 Review
57 Karma

Review on Back Track Screening by Ronnie Toups

Revainrating 4 out of 5

Great Software - Poor Customer Support

Back Track has so many features. You can screen applicants quickly, easily and at a very reasonable price. The customer support is amazing. It's user friendly and easy to navigate. There are some features that I wish were included that we would have gotten if there were more options. We started out with a great product that had many features. We found that the company was not able to continue to support the software. We would like to have been able to upgrade to the newest version but we were not able to get that support. Back Track has done wonders for our company and we have not been able to find anything yet that Back Track does not do. We are able to screen thousands of applications per month. We are able to do it in a very short amount of time.

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Pros
  • I like the easy of the product and the customer support that we have had
Cons
  • I have not had a great amount of time to find anything that Back Track does not do