I contacted the seller because the order did not contain any items. The first photo taken after installing the device. I missed the spikes. I contacted the seller and they got back to me quickly. Not only did they provide me with extra pens, they also sent me another unit. The second picture is also GIFTS! THIS IS GREAT CUSTOMER SERVICE! I DON'T JUST HAVE THE EXTRA TIRES I NEED. MASTERSEW SENT A NEW REEL MOUNT, LEVER AND 2 GIFTS! They sent me 2 bags of a product called "Pils", thanks to which everything looks neat and tidy on the holder. Say goodbye to unwinding spools of thread. I'm so happy! This is my first real craft zone and it's perfect. Fast delivery and customer satisfaction are guaranteed. I strongly recommend ordering from them again.
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