This counter was fine while it worked, but that wasn't for long. When it first malfunctioned, I called Cassida and was advised that, coins being dirty, it needed regular cleaning. Sounded reasonable, so I started doing that according to the instructions the representative put me on to. I thought that was working but it was at best a temporary fix. Even after cleaning it weekly, the machine, left sitting for more than a couple of minutes, would start counting coins that weren't there. Somehow it seems the nickel sensor is always the culprit. In any event, I have now concluded that is worthy only of "Office Space" treatment, as it is totally unreliable and totally frustrating. It's more efficient to count by hand!
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