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Macao, Indianapolis
1 Level
81 Review
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Review on Skytech Gaming Skytech Shadow 3 0 Gaming Desktop by Tim Stowers

Revainrating 5 out of 5

Bad customer service

I had a PC for about 6 weeks before I had a bluetooth problem. The problem will be fixed under warranty. However, it has now been 5 weeks and my computer has still not been serviced. I asked if they could send me the part and bring the computer to the store and was told that doing so would void the warranty. So I called and spoke to a rep to see how long this would take and all he could tell me was that it hasn't been worked on yet and he can't give me a timeline of when I can expect it that it will be finished . . After telling him that when I called and the initial start of the process I was informed that it would take about 7 business days and that I was upset that my computer was not returned but all he said was "OK ', literally nothing more than 'I'. I apologize for the inconvenience or something. After a long, awkward silence, I thanked him for his time and hung up. It's a very good computer, but if I had known it was that kind of service I would have to I spend my $1400 elsewhere.

img 1 attached to Skytech Gaming Skytech Shadow 3 0 Gaming Desktop review by Tim Stowers



Pros
  • I've had it for about a week now and can't complain! Excellent computer, came in two days.
Cons
  • Temperatures are through the roof

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