Bought a Guardline entrance alarm in August. Just plugged in and worked like a charm. After about 4 months I decided to add an additional receiver. Couldn't connect it and called customer service who immediately told me to return it and order another one. I did, and when the second receiver didn't connect, I thought maybe I was doing something wrong. I contacted support again and this time sent a detailed email outlining the steps I took to try and connect. Within 30 minutes I received an answer and a solution. I ordered the wrong receiver for my 1/4 mile alarm. Returned it, got the right receiver and got it up and running in about 30 seconds. I live at the end of a long driveway and I like to give advance notice when someone is moving into my house, especially when I'm alone.
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