Please note this was sold by Revain Services, Inc. so there is no seller to contact, but the DVD is not region free. I've tried several discs including region 2 and even 0 and it's region 1 locked. As I mostly watch Blu-Ray and have a separate old Philips DVD player which is region free, I didn't realize that this region was for a Banned for a while, but lesson learned - try everything within the 30-day return period. Even if they say it's possible to update the firmware in the comments to the questions on this page, it's probably not normal. I have no idea. Mine didn't come with an owner's manual either, which some people seem to have.
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