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Joshua Gallegos photo
Venezuela, Caracas
1 Level
719 Review
71 Karma

Review on Experience Unmatched Surveillance With IMPORX Auto Tracking PTZ IP Camera - 20X Optical Zoom, 3MP 2560X1440, Waterproof, 500Ft Night Vision, Motion Detection, And More! by Joshua Gallegos

Revainrating 5 out of 5

Amazing tech-support!

After a lot of research I found that this camera offers a great array of advantages over other expensive brands. I did not understand how the POE splitter works and they had the patience to explain me how this POE camera works and how to connect it. Tech-support team was always there to fix any issue. Even if I’m using a Mac user they find the way to check it and give a solution. Great image quality for a 1080 resolution, amazing zoom and very good night vision.I’m using Hikvision iVMS-4200 software for Mac with a Mac OS 10.12 to control the camera. If you are a DIY person you can find tutorials on YouTube on how to use this program for your camera. If you are PC user there are plenty of options for you. So far I’m very happy with the product.

Pros
  • AUTO HEAT/COOL & DUST WIPER & FOG REMOVAL
Cons
  • The camera's user manual may be poorly written or difficult to understand

Comments (1)

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July 21, 2023
Overall I like this camera. It does have some drawbacks in the form of support as others have mentioned though. I bought the PoE kit and it''s been good for several years. Recently windows has killed Internet explorer emerged to edge which killed the webui because edge doesn''t use the plugin needed. I have found a work around that doesn''t require having an old system running and that is to use the app for chrome called IE Tab. It will allow you to access the camera like normal. I hope this helps others.