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Greece, Athens
1 Level
716 Review
39 Karma

Review on ZoZoplay by Tim Lea

Revainrating 3 out of 5

Online Shopping at ZoZoplay Leaves Much to Be Desired

I'm an ardent internet shopper, so I couldn't wait to take a look around ZoZoplay's virtual shelves in search of imaginative and educational playthings for my kid. I was quite dissatisfied with my purchase from ZoZoplay. To begin, the website's old and complicated user interface. It was difficult to locate particular goods and sections. Particularly useless was the search bar, which often provided inaccurate or no results at all. Two, the shipping and handling procedure was cumbersome and time-consuming. My order took longer to process than anticipated, and status updates were inconsistent. The goods I ordered did not match the description on the website, and the packing was broken when it finally arrived. Finally, the service to customers was below par. I tried to get in touch with ZoZoplay's support team, but after waiting on line for a long time, I was cut off. I wrote an email but didn't hear back for a while, and the answer didn't really solve the problem. Overall, I was underwhelmed by my time spent shopping at ZoZoplay. However, I find it difficult to suggest this firm to other buyers due to their online store's bad user experience, delayed shipping process, and unsatisfactory customer support.

Pros
  • There is a diverse selection of activities available to pick from, appropriate for children of varying ages and levels of interest.
Cons
  • There are troubles