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EonDirect Review

6

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of EonDirect

The EonDirect platform uses proprietary A.I. and machine learning to optimize diagnosis and treatment efficiency. It's expertly engineered to be easy to use and minimize training time to get you up and running and reduce busy work for your staff.

Reviews

Global ratings 6
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Type of review

Revainrating 4 out of 5

EonDirect - Great Tool for Reporting

The ease of use, the ability to create custom reports, and the ability to easily create and edit forms. The system works well and can be used in conjunction with other software. The system is a little outdated, and it would be nice if they would update the system to have a modern look. It is a great tool to use, but the outdated look is a little off putting. They are working to modernize the system to give it a more modern look. It is a great tool to use, and it is a great way to have a system…

Pros
  • Easy interface
  • Intuitive features for users.
  • Can quickly navigate through different areas within an account
  • Ability run queries without having any programming experience required!
Cons
  • Some older design elements may not appeal as much today's market
  • Older appearance could benefit from refresh & updates

Revainrating 5 out of 5

Great Customer Service Makes Office Efficient

I like how fast this system is, it has saved me so much of my day! This software helps us with our billing as well since we can access all patient information in one place instead off having multiple sources (paper charts). There are some things that could improve such would being able make notes easier than clicking through different screens which makes sense but not really an improvement or option right now if thats something they want added later then maybe? Just try using them out first its

Pros
  • Easy to use easy interface
  • Very helpful for making sure you get paid fairly when doing your job.
  • The program runs smooth even though there wasnt too many people logged into work today
Cons
  • Some cons

Revainrating 5 out of 5

User Friendly Interface; Excellent Customer Service

The user interface is very user friendly. I did not have much experience with EonDirect, but their support team was very helpful and got me up and running very quickly. I was able to get up and running very quickly and with very little training. I am still learning, but I have not found anything that I dislike yet. I am hoping that I will be able to use other features of the software, but I have not gotten that far yet. I am solving the problem of how to find and identify people in our…

Pros
  • Intuitive UI
  • Easy for new users.
  • Very easy access from anywhere at any hour
Cons
  • Some little things

Revainrating 5 out of 5

Best Decision Tool For Our Doctors And Practice

I like that it works so well, even when we don't have any data yet or are just getting started with our business. It can handle anything from basic email communication, sales leads, customer surveys- but also has some really powerful AI tools if it gets too far out of hand. Some of those require more hands than would otherwise be useful/necessary. Also there is always something new to learn about how best to utilize this tool. If you're looking for an extremely versatile tool that will grow…

Pros
  • The flexibility factor makes everything much easier not having specific steps involved saves precious minutes every single workday
Cons
  • Empty

Revainrating 5 out of 5

Excellent customer service and quick turnaround time

I have worked with other companies that claim they are AI only to find out later they simply used simple algorithms in Excel or some such tool which could not handle all cases of my business. This is the first product we've tried that actually works as advertised - no more wasting hours trying to diagnose issues using basic formulas like others do when there is an actual software solution available! We also love how quickly it learns from our mistakes, so far has been able to solve most…

Pros
  • It's easy for even non tech savvy people to use if you follow their instructions well enough; good support team who responds promptly within reasonable timescales
Cons
  • There are nuances

Revainrating 5 out of 5

EONDIRECT is our go to software for our IT services business.

I like that it is very intuitive, and our clients love how fast we are able to diagnose their issues in comparison with other companies they have used previously. We also do not need to send out as many technicians to perform diagnostics - which saves us money! Honestly, nothing at this point. If there was something I would change it would probably be the price of the software itself (it can seem expensive). But overall, I am satisfied with our experience using EONDIRECT so far. Diagnosing…

Pros
  • The ability for remote access
  • Customer service/recommendation services.
  • Speed when diagnosing equipment faults or malfunctions,
  • Very straightforward interface if you don't quite understand technology terms suchas "IP address"or TCP connections; ) Easy scheduling system once basic setup has been done by technical personnel from your location who wishto become certified agents
Cons
  • Almost never