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ePRO Print MIS Review

4

·

Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing, Print Fulfillment

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Description of ePRO Print MIS

ePRO print management software is a scalable business tool that focuses on the lifecycle of a print order from estimate, production, accounting and more.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

ePRO Print MIS - Takes some getting accustomed too

Easy to learn and use as well as adaptable as your business grows. Provides all options for pricing for any customer from small businesses or non-profits to large corporations with multiple departments. Pricing for large organizations is difficult but I think this is due to how complex their needs are. We love it especially because we can quickly and easily add new clients without having to worry about compatibility issues with the system. This is something I wish there were easier ways for us…

Pros
  • The ability to customize the system to your needs
Cons
  • It can be difficult to learn and use

Revainrating 4 out of 5

Great Customer Service & Awesome Product Line

The customer service team was very helpful in answering all questions I had about this product! They are always willing to help you out with any problems or concerns we have throughout our printing process (we use it for both client-facing documents as well). There aren't enough features yet but they seem pretty committed towards adding new ones so hopefully by release there will be some great products included like automatic numbering/labels etc which could really streamline things quite…

Pros
  • The interface is very easy to use and the customer service team is very responsive!
Cons
  • So far there aren't too many features to be honest but the team seem pretty committed to adding more over time so hopefully there will be more built out in the future!

Revainrating 4 out of 5

Professional and helpful customer support

Eprint has provided us with all sorts information about our customers' printing needs in various formats (PDFs) to be able use them for marketing purposes or even make proposals if needed! They are very professional team who always respond promptly when you need help via their chat system; they answer your emails as well but it takes some time because sometimes there's too much going at once - I would recommend using another email service provider like Yandex Mail etc., not only does this allow

Pros
  • good customer experience overall from both sides involved
Cons
  • Not really anything yet that i have experienced personally

Revainrating 5 out of 5

Extremely Reliable Print Management Software

The customer support team is extremely helpful and always willing to answer questions. We've been using ePRO for a little over a year now and have found it to be easy to use and extremely reliable. We are able to track our jobs and print jobs and are able to communicate with our customers on a daily basis. We have not found anything that we dislike about ePRO. If you are looking for a print MIS that is easy to use and reliable, ePRO is the way to go. We use ePRO to track our jobs and manage our

Pros
  • Customer Support Team at Eastman Kodak provides good service & product recommendations if needed through email inquiries from myself along
Cons
  • Empty