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FeedbackExpress Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Online Reputation Management

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Description of FeedbackExpress

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Review site for Ebay Business owners

The ability to set up emails from my inbox automatically. I do not have to log into the app to send my seller ratings/reviews. It also has an auto responder feature so I can even message buyers without having to go through the app! It's very easy to use and it makes it very quick to communicate with my customers. There is nothing I dislike about this platform. It would be great if there was a way to get more detailed reports of how many buyers are viewing my reviews or sending me messages…

Pros
  • I dislike how it is not easy to send messages to the buyers through the app
Cons
  • I dislike how it is not easy to send messages to the buyers through the app

Revainrating 5 out of 5

Simple survey system, but needs better design

I like the ease of use and how easy it is to integrate with other platforms. I dislike the fact that there isn't a lot of customization available for the app itself. It's very basic. I wish you could customize your own templates or have more options for the layout of the app. You can't really customize much about the app itself. It's a great tool for sending out surveys and making sure your customers are happy with your service. It makes life easier for us as we don't have to manually send out

Pros
  • The customer support was quick in responding, helpful & friendly when needed!! Very user friendly..I love using this software because its simple yet effective!!! Great response time from techs too thank u sooo Much..and yayyyy our clients get feedback fast :)