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FreshReview Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Online Reputation Management

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Description of FreshReview

Take control of your online reviews. We make it easy for you to get 5-star reviews easily and show it off to the world. We help small businesses get up to 60% more reviews on platforms like Google and Yelp.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Review Ticketing for Service Industry Professionals

The ease of being able to get customer's photos, testimonials, comments, and even their feedback rating in a few quick moves! It has opened up a whole new world of what businesses can do to create and maintain a highly favorable reputation in the online community! There is absolutely nothing that I dislike about this software! It is so simple to use, extremely beneficial, and helps take the stress out of posting online reviews. It also works with a wide variety of websites and content…

Pros
  • Easy integration into our CMS
  • Ease to understand UI for clients
  • Multiple account accessability from single login screen.
  • Good amount customization options available at low cost compared other vendors offering similar services
Cons
  • Nothing here

Revainrating 5 out of 5

Very easy to access and navigate through website

I like that they have an option so we can rate our customer service with ease, as well has being able too add pictures or videos if needed! It is not very user friendly at all; there are many features one needs but cannot figure out how t use them properly without having help from their support department which isn't always available when in need (especially during peak times). Also sometimes my rating doesn’t update right away even though everything looks fine after submitting feedback - this…

Pros
  • That it's easy to contact someone for assistance via email instead calling back directly through phone number you get charged fees per call also no guarantee response within 30 minutes unless its priority issues otherwise most likely 1 2 days max reply depending upon issue complexity + difficulty level = best solution ever!!! :D
Cons
  • Good but not great