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GenTeks Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Managed IT Services

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Description of GenTeks

Genteks is a leading IT Managed Services Provider (MSP) serving Las Vegas residential and SMBs. Our services include Managed IT, Security services, Vendor Management, and Onsite Support.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Pretty straightforward, reliable and quick implementation

They are very trustworthy when it comes to security of our business network. We use their VPN service for connecting remotely from home without having any issues with lag or dropped connections in either direction. Their customer support team has been great! Sometimes I'm unsure if they have my best interest at heart but overall that hasn't really panned out yet so far we've had good experience there. It's easy enough to set up an account on your own as well since everything can be done via…

Pros
  • Everything works pretty seamlessly over SSH/SFTP etc., even though sometimes latency might get high depending upon where both ends actually reside (I live near San Diego)
Cons
  • There are troubles

Revainrating 4 out of 5

Great Cloud and VPS services offered by Gen Tek

We used gen teks for our cloud hosting solution with their managed windows servers which we hosted in azure public clouds - they were very quick to onboard us into Azure PaaS service offering as well! Very good people who take care of customer support issues quickly once you escalate them up through ticketing system or chat window etc.. Nothing so far that I have come across while working here but one thing will be if someone wants more features then it can cost some extra money compared when…

Pros
  • And most importantly its been reliable enough not having downtimes ever since i started managing accounts there.
Cons
  • There is nothing really negative about any aspect related me personally except little higher than