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GetFiveStars Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing, Online Reputation Management

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Description of GetFiveStars

GetFiveStars helps businesses automate the customer feedback process to capture their Net Promoter Score, testimonials, and online reviews.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent Platform For Employee Engagement

I love that it's easy for customers to leave comments about how we are doing business with our team! It is quick & simple to use - no fancy bells or whistles just straight forward functionality which makes this tool perfect for any size of business!! This isn't an overly complex platform either so anyone can figure out quickly what they need from here without needing assistance from support staff (which may not be available). The only downside would have been if there were more categories you…

Pros
  • Easy, clean interface customer feedback feels personalThe abilityto give back directly where requestedExcellent follow up functionAllows people who work under me easily access their performance reviewsEasy implementation into existing processesCustomer service was awesome; very attentiveAbletos get help right away via chat featureGreat integration options including G Suite etc
Cons
  • Not much really since everything has worked flawlessly