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Incite Reviews Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Online Reputation Management

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Description of Incite Reviews

Affordable and effective software platform that allows businesses to request an online review from their customers by sending an SMS text message or email containing a customized and branded link. Incite Reviews also empowers users to capture testimonials, run coupon and customer loyalty campaigns, showcase recent reviews on their website and so much more!

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great customer care - Very Efficient

The support is great, they are always willing to answer any questions you have! They also make it very easy for us as small business owners who don't want to spend hours upon hours answering our own phone calls/emails every week / month etc. I wish we could do some kind of monthly subscription so if there's something new coming out then everyone gets notified instantly instead of waiting weeks before people even realize its available in stores now. We use this service quite often because it…

Pros
  • Great way get regular updates directly into your inbox via email notifications without having logins everywhere else
Cons
  • None

Revainrating 4 out of 5

Reviewmagic takes stress & headaches OUT OF Call Management

The ease of use is great for our team! It's easy to update reviews, respond to questions, etc. We love being able to schedule inbound calls directly through the app as well! I wish there were more options available for customizing the outbound call scripts. For example - we'd like to be able to add some content after the initial "Thank you!" before it connects us with another customer. Have been very happy so far though! We've started using this product at my current job to assist with managing

Pros
  • Very intuitive interface; allows users access remotely or workstations that do not have internet connectivity while still allowing them full functionality when connected properlyThe ability see data across multiple platformsAllowing others within your organization remote usage without installing any apps onto their device
Cons
  • Needs an iPhone version