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PupKeep Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Petcare

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Description of PupKeep

PupKeep is an all-in-one cloud-based management software for pet boarding, sitting, and grooming businesses.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Tried other programs, switched over and now never plan leaving

I like that it has everything you need in one place with easy access to your calendar so scheduling can be efficient! It's very user friendly as well which makes training new staff members quick & simple!! There are some features they could improve upon but overall this program works great! Very helpful when trying to schedule appointments/sitting requests etc...it helps cut down time spent doing research by having things already organized into different categories.- Scheduling of visits…

Pros
  • I like that it has everything you need in one place with easy access to your calendar so scheduling can be efficient!
Cons
  • I have to be very organized when I schedule in PupKeep but with a calendar/appointments page with easy access to the program it makes it a very easy to schedule the visits
  • I have to be very organized when I schedule in PupKeep but with a calendar/appointments page with easy access

Revainrating 5 out of 5

Easy for everyone involved - clients included

I love that it's easy to create tasks and appointments. It also helps me keep track of my employees' hours so I know when they're available when we need them, which in turn keeps things running smoothly. It can be very frustrating at times with how much you have to manage your accounts. There are many different tabs/sections that could use some work. If you want a reliable system that will help you organize and track your business, give Pupkeep a try! We've been able to stay organized and on…

Pros
  • great customer service!!! Very quick response time from reps who actually care about their customers (which sadly doesn’t happen often)
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great software all around makes running an animal daycare simple

I love that it has so many options to customize what you want your clients to see when they visit their pets! It also helps me keep track of my business with reminders about events like check in/check out times etc. The only thing i don't really care for are some of the features we have had issues using them sometimes (such as our website not loading properly). Overall though these problems were minor at best and overall this was worth trying because there aren't too much other programs like…

Pros
  • Very simple program compared others ive used where all kinds oof different buttons can be clicked instead making navigation easier than ever
Cons
  • It is hard to say

Revainrating 5 out of 5

Great first experience using PupKeep & would recommend

It's easy to use! The customer service team was amazing with my help when I had questions while setting up our account as we are new business owners at this time of year (just opened in May). There were no issues or problems once it came through training - very smooth process from set up/training till implementation day. We did not have any major hiccups during setup but do expect some minor bumps along the way especially if you're brand spanking NEW like us :DThe best thing about pupkeep…

Pros
  • Very user friendly system
  • Easy access for all types within same platform.
  • Excellent Customer Service Team, ready willing & able 24 hours per days 7days week!!!!!
Cons
  • Not bad

Revainrating 5 out of 5

Great experience setting and starting new pupkeeping membership

I like how easy it was to set up my account with them! It's so nice that they have everything you need in one place (and their customer service team can help guide your way through any questions or concerns). The only thing we haven't been able use yet are some of our favorite features such as alerts/notifications when pets leave without being picked back up which would be helpful if not too costly per user since this isn’t free afterall but overall great product!! We love using pupkeep because

Pros
  • Very straight forward, no hassle sign in; quick response time from support for issues both big &amp small highly recommendPricing is fair compared all other vets services out there
Cons
  • Some cons