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Ricoh Managed Print Services Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Managed Print Services

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Description of Ricoh Managed Print Services

Managed Print Services: Optimize your entire output ecosystem. Managed Print Services team works with you to develop the right output/document management strategy and to provide cost-effective managed services.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Exceptional Customer Service/Sales Management

The support staff is very helpful, knowledgeable about all of our products & solutions in general! I have never had an issue that was not resolved quickly by their customer service department or technical experts who are always available via email / phone for assistance when needed!! There isn't much dislike at this point as everything has been great so far. Great experience working through MPS - they will work directly wtih any vendor (or even within one group) if necessary during…

Pros
  • Ease to access helpdesk representatives
  • Quick response times with excellent follow up once initial contacts made
Cons
  • Nothing here

Revainrating 5 out of 5

Great customer support and quality services

I like that they are always looking out for us, so there is no need worry about what we may be missing or not doing correctly! Nothing at this time but keeping it well looked after as everthing seems great when i speak directly too them!! Would highly recommend RMCPS - very friendly service provided by knowledgeable staff who do everything in their power to make sure our business runs smoothly every day of thier working lives. The only thing would say could improve upon was having some more…

Pros
  • Very easy access with quick response times
  • Friendliness / helpfulness & professionalism shown throughout.
  • Great customer support services offered whenever needed/required which makes me feel confident knowing help will come along quickly should required
Cons
  • Nothing