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SmartCell Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Sales, Auto Dialer

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Description of SmartCell

SmartCell, a manual dialing platform, is the answer for contacting cell phones within current TCPA regulations. It is built on the CT Center platform (IAT's site-premised dialer), but specifically without predictive/automated dialing or number generation capabilities

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Type of review

Revainrating 4 out of 5

Great Product for Call Center Professionals

It is easy to use, it works well with our IVR system, it allows us to have real conversations with customers which saves tons of time, and best of all - we get to keep our numbers in our database! SmartCell's customer service has been really great, we never had any problems with them. If you're looking to make calls that are compliant with the law you need to use this tool. We were making too many outgoing calls before using SmartCell. It helps tremendously by having only one number and not…

Pros
  • It's easy to get a number and you're all on the same call which is great
Cons
  • It's