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STAMP Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Customer Service, Customer Success Software

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Description of STAMP

STAMP is the first and leading Retention Automation Platform. Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives. STAMP (see http://www.stampcsm.com) allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans for internal and external solutions. With an intuitive dashboard, STAMP visualizes the gap between importance versus performance, alerts key managers when accounts are underperforming, and tracks account and team performance over time. By transforming customer data into user-friendly insights and visualizations, STAMP delivers a playbook for keeping your highest-value customer(s). View our video series here: https://www.youtube.com/playlist?list=PLv9EHHI-LGIiPfpW9IRxg9fqKHRwfr4Fg

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

A full-stack Marketing Automation Platform

The best part is that we have a team of highly skilled and experienced developers who have been working with this platform for almost two years now, and their support team is always there to guide us, help us, and teach us new things. There are certain features that are very useful for us, but not all of them are as good as others. We use other tools too, but STAMP is our main tool. The benefits of having a complete solution for our marketing, sales, and retention functions. We have used other

Pros
  • Very easy
  • Intuitive interface
  • Easy integration between different platforms (CRM/Salesforce)
  • Great customer service responsive when needed
Cons
  • I wish they would add more integrations
  • Not compatible enough

Revainrating 5 out of 5

Great organisation and easy system access

The customer service team at Stamp are always willing to help you with any issues that arise, so if there's an issue they're very quick in responding! I haven't found anything yet but it could be because we've only been using Stamps for just over one year now - however from our experience everything has gone smoothly without too many problems or complaints etc- as far of my knowledge anyway :) We have reduced employee churn by around 5%, which was great when considering how much time this staff

Pros
  • Easy access across all areas within stamp including easy navigation through menu options & tabs.
  • Very knowledgeable response times even though its not UK business hours.
Cons
  • It is hard to say

Revainrating 5 out of 5

Great solution and very user Friendly interface

I like how friendly it was to get started with, as we were able to set up an account in under 5 mins! We have been using this product for about 3 months now at our organization (The Salvation Army), It has really helped us manage all of out social media accounts across Twitter/FB through Instagram without having any employees involved or needing additional support from another department within The SA's IT dept - which would be hard because there arent many people who understand what Social…

Pros
  • Easy interface.
  • It is nice being mobile app compatible but still requires internet connection sometimes even tho its "mobile"
  • I am happy everything integrates into one place unlike previous apps such twtrgrm+fanpage fbm4insta +famposts3..etc.this allows users access anywhere anytime if needed just login then go wherever platform wanted by clicking icon button easily available everywhere no matter
Cons
  • Almost everything is ok