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Starboard Suite Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Travel Arrangement

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Description of Starboard Suite

Starboard Suite is a reservation system specifically designed for tour operators who offer activities like sailing, kayaking and whale watching.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great, must-have software for travel reservations

I liked that it was very easy to configure since we had previously used Booking Manager (Bizagi). It offers many of those features in one platform but with more customization options as well so there are no issues at all really! As said above - BKM not available anymore :( We were using them together until they decided to shut down their service last year :/. However now only booking manager remains which doesn't support multiple currencies or availability calendars etc., you have everything…

Pros
  • Easy setup
  • Customizable calendar views for each user, team member & admin
  • Great customer management system where guests can be assigned directly from your website without any manual input.
  • Very good mobile app solution too great experience while running our business remotely :)
Cons
  • Not much control over guest check ins/out process.
  • Can become quite complicated if managing lots

Revainrating 4 out of 5

Great alternative solution for selling vacations / travel products ! Awesome Customer Service

It's easy to use (even when your English isn't perfect). The customer service has been amazing! They are always helping us with any questions or issues we may have during our tours/cruises onboard their vessels in Alaska & Caribbean area of operation - they even helped me find my way around town after I got lost once while visiting one port!! And it works great as an online booking tool too which helps keep track all reservations made by customers from different sites so that there aren’t…

Pros
  • Flexibility, easeofuse
  • Wide variety offunctions available including tourbooking system for business purposes;
  • Reports generation is possible within few clicks without knowledge how report building functions should be used manually.
  • Easy integration options between various systems like MS Excel / Google spreadsheetsetc.and web interface itself makes everything easier :)
Cons
  • Somewhat expensive comparedto what competitors offer

Revainrating 5 out of 5

Excellent Customer Service & Booking System

It’s very easy to set up and we are able to offer our customers a booking system that is a lot more user-friendly than other sites. You can easily add all your trips into one search and save time. There isn’t much to dislike about Starboard, we have had no problems since we started using them. Their customer service is fantastic, they are always there to help and answer any questions we have. They have a great team behind them with all the knowledge and experience you could need. We would…

Pros
  • The layout makes it really simple.
  • Very useful when running multiple tours at once as I am not having two different tabs open just because each tour has its own bookings page!
  • Easy enough use but also gives me an edge over my competitors by offering something completely unique compared from what others do..I think this was actually part due their lacklust
Cons
  • Secret