Poloniex came under fire after a major security breach wiped out more than 12% of its bitcoin. Since the 2014 hack, the broker has been slowly rebuilding its reputation on the security front.
On the face of it, Poloniex has sound security protocols given that the vast majority of its customer deposits are stored offline.
Poloniex also runs auditing programs 24 hours a day, 7 days a week, 365 days a year. It’s their job to report and block any suspicious activity.
Like other exchanges, Poloniex enables 2-factor authentication, which can greatly enhance the security of your account.
The topic of privacy is subject to much more debate, as you will be required to dole out a lot of personal details when going for Level 2 verification.
Although Poloniex is said to offer extensive customer support, feedback on its support team has been largely negative. Complaints about long response times and withdrawal issues have been especially harsh.
That being said, the platform has a ticketing system and email support for existing account holders only.
Siehe vollständige Bewertung