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Fayetteville
1 Level
81 Review
2 Karma

Review on Same Day Music by Troy Boettcher

Revainrating 2 out of 5

Same Day Music is the largest music retailer in the world! But......

I ordered a drumset from Same Day Music on January 11, 2018. Everything was alright with the transaction until I had to contact them about my order status.



img 1 attached to Same Day Music review by Troy Boettcher

On February 6th I noticed that they were waiting for payment authorization but needed more funds. They asked me for another $150 dollars which I defended myself saying that this last charge will be done after receiving the product in my house. It's been over two months since then where I tried to reach out to them through email and phone but no one seems to have time to take care of issues regarding orders in their warehouse. The drum set itself wasn't in stock anymore when they sent me, so now I'm forced to wait another or two before being able to use my drumset and also an issue to resolve with my bank.



I hope for other customers not to have the same experience as mine, but please be aware that they might upsell your products without having it available in their warehouse and lack customer service/supports once you place an order with them.

Pros
  • Exclusive deals and discounts available to customers
Cons
  • Lesson: If you're thinking about ordering from this company think twice or at least take note of these issues.

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