Header banner
Revain logoHome Page
20/20 captioning logo

20/20 Captioning Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Translation, Closed Captioning

View on AmazonView on ЯM

Description of 20/20 Captioning

Provides captioning services for television broadcasts, online streaming and live events including conventions, meetings and classes.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Customer Service and Knowledgeable Staff

Great service! Friendly staff who are knowledgeable about all aspects of their product from webcasting to transcription workflows as well as video editing software usage etc.. They also have an amazing customer support team which is always available via phone or email should you need any assistance during normal business hours (9am-5pm EST). There's nothing I dislike at this time but there could be more options in pricing plans offered by them if they were looking into expanding so that…

Pros
  • High Quality Output
  • Reliable Video Streamingsolutions for media distribution purposes, no lagging issues & reliable.
  • Serviceable Staff
  • Good Customer Support services provided both over online chat sessions plus telephone calls where necessary depending upon severity.
  • Easy setups
Cons
  • Almost never

Revainrating 4 out of 5

Excellent Caption Editor & Manager: 20/20 Captioning

The ease of use is wonderful! You can do almost everything from one screen. The ability to access multiple applications at once is amazing! Sometimes it's tough to get things aligned correctly but that could be a user error or a coding issue. I love how easy it is to keep track of all of my captions in one place. It makes captioning so much easier because you don't have to jump between different programs to check your work. I also like that it allows me to save changes as I go along. It's been

Pros
  • It’s great that I can have all my captions in one convenient location
Cons
  • I think they have pretty much everything I’m looking for in an application

Revainrating 5 out of 5

Great Service for Captioning and Translation

It was great using this service because it allowed me to see how my captions would be read by different people in various locations that I had not seen before (as we have all sorts of clients). There were times when there could sometimes seem like an extra word or two but nothing terrible about what they did! The main thing is being able from your computer at work knowing if you are going into too much detail with certain words etc so as no one else will know unless its just between us working…

Pros
  • Being easily accessible via internet
  • Very helpful for understanding conversations, videos & meetings.
  • Works well even outside office environment such
Cons
  • None