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KnowledgeOwl Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Content Management, Knowledge Management

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Description of KnowledgeOwl

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Table of Contents Organization and Navigation - Advanced Security and Restricted Access options - WYSIWYG Editor, aswell as ability to edit source HTML - Mobile Responsive and Optimized out of the box - Full Branding and Theming Control

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Knowledge Base Platform That Delivers

I like that I can use it in my workplace without getting too complicated. There's nothing much to dislike from this platform. It has been pretty reliable, and even after having technical issues we were able to get back with a few clicks. There was once when there was an issue, but it was not too obvious and we got back with some clicks! I can't say anything regarding the reliability and problems that come with using this, but the service is quite good. Nothing. I've used it at work and now that

Pros
  • Good organization
  • Easy navigation within sections
  • Many options available inside one section; you simply go into detail pages or read only version page which makes things simple.
  • Search box option located next each article perfect solution if people want quick access through their favourite keyword they put together earlier (which helps them remember where did find useful info) instead looking whole way around site just finding what exactly
Cons
  • Almost never

Revainrating 4 out of 5

Great User System for a Project Leader

Good basic user system for a company that has no IT staffs/knowledgeable with computers...we use it at www.www.majorspecialtiesinc.com I think this is a perfect starting point for a project leader who is knowledgeable & knows all aspects related to a project but dont want to waste their valuable time dealing with the admin work & other stuff. It is not as simple as people may first believe (eccpecially new ones!) it takes a bit of practice, understanding and reading tutorials. I liked that…

Pros
  • It is free to use for a trial period
Cons
  • The free version is very limited.

Revainrating 4 out of 5

Great User System for a Project Leader

Good basic user system for a company that has no IT staffs/knowledgeable with computers...we use it at www.www.majorspecialtiesinc.com I think this is a perfect starting point for a project leader who is knowledgeable & knows all aspects related to a project but dont want to waste their valuable time dealing with the admin work & other stuff. It is not as simple as people may first believe (eccpecially new ones!) it takes a bit of practice, understanding and reading tutorials. I liked that…

Pros
  • The interface is simple and user friendly.
  • It is free to use for a trial period.
  • The tutorials are very simple and can be used as a starting point for new users.
Cons
  • It is not as simple as people may first believe (eccpecially new ones!) it takes a bit of practice, understanding and reading tutorials.
  • The free version is very limited.