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Konsept Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Development, Product Management

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Description of Konsept

Konsept is an all-in-one product delivery platform. We created a single workspace for the product life cycle allowing product teams to rapidly size ideas (requirements, estimates, budgets, PRDs), use business process catalogues and automation, and access a central system of intelligence for all of their products.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Very efficient service delivery for complex services

I have been working with them now over 5 years in different capacities but mostly as consultant/contractor helping us bring our customer success into line by standardising everything we do from requirements gathering through deployment & support etc.. They are really good at understanding your needs so they will always deliver what you need! There's nothing major i dislike about my experience, only that it would be great if there was more communication when things were not clear or some aspects

Pros
  • Also provides an opportunity fo companies who seek expertise assistance without having large infrastructure investment needed
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great Product That Needs Some Tweaking

I like that Konsept has a very comprehensive reporting tool. It's helpful for the team to get a real sense of how things are progressing. There are some features that are not quite intuitive. The support department can be slow to respond to tickets, and when they do respond it may take longer than you'd expect. Also, there isn't any way to integrate with other ticketing systems. If you're looking for a ticketing system that will help you manage your projects, this is probably what you're…

Pros
  • Great customer service
  • Comprehensive project management portal
  • Powerful task tracking interface (with reminders)
Cons
  • Nothing here