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Review on Active Mobility Innovations by Jerry Ford

Revainrating 4 out of 5

Enhance independence and promote social interaction

I like to give back to the global open-source community. Each month, I select an open source project that I use and enjoy and share my personal experience with it in a story format. This is my review about e-commerce site Active Mobility Innovations .

The following screenshots were taken from the website on 19 February 2021. [How to access this page in future?]



img 1 attached to Active Mobility Innovations review by Jerry Ford

Screenshot 1 shows the menu . They have a really good menu where I can quickly navigate around their pages without having to scroll all over the place looking for stuffs! But... they have no search bar so if you know what you want but don't remember where they put it, too bad! They also could improve their menu by linking the pages to relevant stuff. Eg. there's an accessories tab, but when I click on it, it just links me back to the main page. If they link it to other pages like payment methods or shipping ways , then that would be much more helpful.

3rd screenshot is about how much shipping costs are depending on which country you're in . They have a minimum of SGD$10 regardless if your purchase amount is $1 or $100. Yikes! It cost almost as much as the item itself! Fortunately for me since I'm from Singapore, shipping is free.

I thought perhaps the minimum amount to purchase might be $100 because their contact information doesn't say anything about them selling stuffs below $100 so I was pleasantly surprised when I found out it only has a minimum of $10! Everything went smoothly and quickly except for one little problem - after clicking submit order , I was directed back to the homepage instead of being shown my order details. It would've been better if they show me an order confirmation page with all my orders listed instead. Their login process is also very simple. You just need your username and password now! No email verification needed which means you can sign up now without having to wait for them to send you an email to verify your email address.



img 2 attached to Active Mobility Innovations review by Jerry Ford

Screenshot is about their delivery methods . They have standard, registered and courier . Standard took about 2-4 days while registered took 1-3 weeks. The courier option only ships within Singapore so I didn't use it.

Screenshot shows how they handle customer inquiries  which they call "ask us anything". It's a simple form where you can ask questions like when will my order ship out or even if you don't want something anymore or want to change the quantity, etc! They also reply pretty quick too which was good because when I asked them when my order would be shipped, they replied in 30 minutes! Impressive!

I really enjoy using Active Mobility Innovations as a supplier of my e-commerce needs.

Pros
  • + Help change someone's life
  • + They offer "mobility solutions for Home and beyond"
  • + Reduce postural problems, falls, injuries
Cons
  • Some details

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