Review on Morgan Stanley by Sherwin Smith
Online bank that requires begging by phone
Completely disappointed with this bank. It is extremely difficult to get your money back after the maturity of the CD. They force you to renew your subscription and do not offer online or chat cancellation options. The only option is to call and ask for a refund. Even then, it only works 25% of the time. This usually requires several calls and a long wait. The online chat doesn't work at all (they just say, "You are not logged in," although it is). The phone app works, but then they still tell you to call. Dirty hands on your money. Sorry, but this is MY money not YOURS I hope to get my money back from this so called bank as quickly as possible Worst online bank ever and I have used and continue to use many of your competitors.
Pros
- None
Cons
- Just stay away from this bank
- They say strange words: they told me you requested for several accounts but we see you have one account!
- They give you fictitious reasons that they also do not believe.
