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Cleveland
1 Level
95 Review
-3 Karma

Review on HSBC by Chris Wade

Revainrating 1 out of 5

HSBC

Probably the worst run bank I have ever seen. They are located in a very traffic and dense area. So it only makes sense that most customers do there banking during their lunch breaks. Makes even more sense that the bank would send ALL the tellers to lunch during that period. yeah! Sarcasm. I have tried on multiple occasions to pay my mortgage during my lunch and find 12-15 people on line and only 1 teller working. ABSOLUTELY the worst managed bank if you only have lunch break to get things done.Very poor service, brought in an HSBC check to be cashed that was made out to myself from one of there customers, the teller was very rude when she seen the value of the check and I immediately knew they were going to TRY THERE VERY BEST not to cash it, I waited patiently.. after calling the customer and confirming the check was valid they continued to walk around the bank handling other issues even after I told them I was in a hurry (it was nearly 5 and I still had to pay my employees for the day) THE TELLER NEAMED SHARON was very rude and told me to sit down and wait. . . I don’t understand how somebody who’s job is to deal with people and they have zero people skills, I’ll be filing a complaint



Pros
  • Extended establishment
Cons
  • Terrible website.