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Hotjar Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Conversion Rate Optimization

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Description of Hotjar

Hotjar's Behavior Analytics software makes it easy to go beyond traditional web analytics and understand what users are really doing on your site. - Better understand user behavior - Make the right changes - Improve UX & improve conversions

Reviews

Global ratings 6
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    4
  • 4
    2
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Hotjar - Best Customer Experience Tool

The best part of this tool is that you can see real time data about how people interact with your website or mobile application. It also helps in improving user experience by providing insights into their behavior and giving suggestions to improve the same. The tool does not provide any analytical reports, which might be a little disappointing for some users. I would recommend this product to all those who want to know more about their customers' behavior. We have used this tool to find out…

Pros
  • Easy interface
  • Great suggestion box provided as an alternative way without having access from inside app.
  • Not very expensive if compared against other tools present available today
Cons
  • Some cons

Revainrating 4 out of 5

Hotjar- A powerful web session & heat visualization software

It is free of cost, which helps us in reaching our customers easily as well has keeping them engaged with their feedbacks or questions they have posted while using hotJar platform! I personally like that we can get insight into how many visits/page views each page gets so far along time period too!! Nothing specific about this tool but only positive thing would be its flexibility for small businesses who wants more engaging experience without compromising much over there business needs. Great

Pros
  • I like the flexibility of the platform and the flexibility of the tool and its free of cost!
Cons
  • It would be more engaging and positive experience for the customers
  • Pros and cons

Revainrating 5 out of 5

Hotjar made it easy tracking web traffic

The best part is that you can integrate this tool with other tools like Zapier, which helps me in automating my work by sending emails or notifications when certain actions happen within hotJar dashboard! This has helped us track our user behavior better than before & also we have been able to learn more about them as well!! Nothing much I dislike at present but if there was something then would be great for improvement of product- 1) It could provide option where one gets notified whenever…

Pros
  • Great customer support10 ) Best way tracking users' behaviour11)
  • Integration capabilities12 )Easy use13)
  • Data visualization15
  • Quick response16
  • Analytics18
Cons
  • Almost never

Revainrating 5 out of 5

HotJar is a powerful and user friendly analytics tool!

We can see our customers' behaviour, which is very helpful for us as we know how they interact with each other within our website. This feature helped me save time by automatically creating reports from my visitors actions in real-time without having to look up their history myself every week or so - i just have an overview of everything at once! I would recommend this tool if you want detailed information about your customer base but don't wanna spend too much money on expensive tools like…

Revainrating 4 out of 5

Hotjar - Hotjar - useful marketing software

I like how this tool can be used in different ways, as you want or need it! It is very flexible so that we can use it for all our needs (customization of content). The fact that they have an excellent team behind them guarantees good support at any time by phone, online chat or email. Not many problems with hotJar but when there were some small ones resolved right away. We solved those issues quickly using their wonderful customer service. This product has helped us improve conversion rates…

Pros
  • It is easy to use and configure, it is easy to integrate with other tools, and it is easy to track conversions
Cons
  • I don't dislike anything about hotjar

Revainrating 5 out of 5

HotJar helps us improve customer experience

The insights that I get when analyzing my customers' behavior across various channels allow me to make changes quickly, as well as implement new features more effectively without having to ask them for feedback (which is always difficult). They have also recently launched an API in order to give developers tools they can use themselves with their services. It has been very helpful so far! Haven't thought any negative thoughts yet but if I come up with one I'll be sure to let you know :) We're…

Pros
  • No need separate account anymore.
Cons
  • It is hard to say