Review on Zcash Freewallet by José A Rodríguez
Beyond the Bugs: It Presents Failures in the Login an Sending Options
Despite of being used separately, this Zcash wallet belongs to the high company of FreWallet apps that are available through different digital app stores. The product used to be good, but it now presents different failures on the system due to bugs and other internal issues. Customers have complaint a lot a bout it, and also expressed their negative points through the reviews section of those app stores. Below, there are two of the most continuos issues and error the app keeps sending to users.
1- Apparent system update required for mobile devices that use Android. There is a pile of comments about certain users who Find error when trying to login into the app. They received a solution from the team, which is updating their system. However, it does not work and make sense either. There are users who advanced devices and the same error keeps happening.
2- Loses in token sells through the app. Other users have informed they have sent certain amounts of tokens, but when receiving their payouts they have anything and the conversion takes a long time to be confirmed. The team offers them to go back to the support ticket. When users do it no answered is provided.
As other researchers might see, this attractive product is not Beneficial right now. Those two reasons are just a superficial issue compared with everything that could happen later if the company doesn't update their features properly. They must provide their audience with a high-quality s service and support. Users need from them the best effort possible to trust again in an app that use to be good.
NOTE: I still recommend it. If you download the service and start presenting any issue, then stop using the app. It will be better if you find outs of another service.
Pros
- The design of the product received an update which is more suitable for it. It is more adapted to modern interfaces.
- It supports Dash, but also other type of altcoins. They have individual spaces to locate them.
Cons
- Thea pp is currently presenting different issues that deny the possibility of being a good product.
- Users are complaining a lot about those errors given. The wait for solutions, but the answers of the support team are not of help.
- The team hasn't updated their system. They should repair all failures,a nd make their product more affordable to users' needs
New products
Comments (2)
January 27, 2021
Hello, thanks for replying!
Yes, as I said this wallet seems to have a persistent issue with the addition of tokens and the way they are stored. If the company doesn't solve it, then they will lose an important stage in the market.
January 27, 2021
It seemed perfect to me. However, I realized that after having installed it, configured it and sent some satoshis it began to have faults, which seemed very strange to me. I hope you can improve this problem, as well as other problems with the PIN.
