[Exchanges](https://revain.org/exchanges/) › Coinhako

# Coinhako: licences, security, fees and reviews

Centralized exchange

## In short

- **Legal entity**: Hako Technology Pte. Ltd. (Singapore)
- **Fees**: Spot trading: 0.6% per spot trade paid from the SGD/USD wallet or by card (as of 31 October 2026)
- **Risks and caveats**: Custodial platform: customer crypto is held by Coinhako.
- **Checked**: 31 October 2026

## Key facts

- **Type**: Centralized exchange
- **Exchange launched**: 2014
- **Country of registration**: Singapore
- **Operator**: Hako Technology Pte. Ltd. (MAS Major Payment Institution)
- **Official site**: [coinhako.com](https://www.coinhako.com/)

Key facts checked on 31 October 2026 against official sources and regulator registers.

## What is Coinhako

Coinhako is a Singapore crypto platform founded in 2014 for buying, selling and swapping cryptocurrencies against SGD and USD. Its operating company Hako Technology Pte. Ltd. holds a Major Payment Institution licence from the Monetary Authority of Singapore. Since July 2026 SBI Holdings of Japan holds a majority stake.

## Good to know

- SBI Holdings acquired a majority stake in Coinhako's parent Holdbuild Pte. Ltd. on 16 July 2026 after MAS approval; Coinhako became an SBI consolidated subsidiary. [↗](https://www.sbigroup.co.jp/english/news/pdf/2026/0717_a_en.pdf)
- Besides the Singapore licensed entity, the group operates Alpha Hako Ltd., registered with the British Virgin Islands Financial Services Commission. [↗](https://www.sbigroup.co.jp/english/news/pdf/2026/0717_a_en.pdf)
- Coinhako says it focuses on Singapore as its home market, with SGD and USD trading and PayNow, bank transfer and card payments. [↗](https://web.archive.org/web/20251113102031/https://www.coinhako.com/about-us/)
- The site footer in October 2026 names SBI Coinhako Technology Pte. Ltd. as the copyright holder. [↗](https://web.archive.org/web/20261016145404/https://www.coinhako.com/)

## Services

| Parameter | Details |
|---|---|
| Spot trading | Buy, sell and swap cryptocurrencies; over 100 cryptocurrencies listed |
| Fiat deposits | SGD and USD; PayNow, bank transfers, Visa/Mastercard |
| Custody / wallet | Institutional services including custody and high-volume trading |
| Limit orders | Buy and sell orders at a set price, executed automatically when the market reaches it. |
| OTC | OTC desk for large-volume trades. |
| Structured products | Structured products based on strike price, APR and expiry date, paying out in stablecoins or crypto. |

## Licences and registrations

| Jurisdiction | Entity | Licence / registration | Regulator |
|---|---|---|---|
| Singapore | Hako Technology Pte. Ltd. | Major Payment Institution licence under the Payment Services Act (licence PS20200556, per Coinhako) | [Monetary Authority of Singapore (MAS)](https://www.sbigroup.co.jp/english/news/pdf/2026/0717_a_en.pdf) |
| British Virgin Islands | Alpha Hako Ltd. | Registered crypto asset service provider | [BVI Financial Services Commission](https://www.sbigroup.co.jp/english/news/pdf/2026/0717_a_en.pdf) |

## Security and audits

- Most customer assets are kept in offline cold storage, according to Coinhako.
- Coinhako states SOC 2 and ISO/IEC 27001:2013 certifications and adherence to MAS Technology Risk Management guidelines.
- In February 2020 Coinhako detected transactional anomalies and said affected parties were fully reimbursed.
- Fiat withdrawals go only to bank accounts in the user's own name that were first used for a deposit, and need a 2FA code plus an email verification code.

## Security incidents

Incidents are reported by third parties (press, incident databases) but are not confirmed in the company’s own channels, so none is listed here.

## Fees

| Parameter | Details |
|---|---|
| Spot trading | 0.6% per spot trade paid from the SGD/USD wallet or by card (as of 31 October 2026) |
| GrabPay purchases | 2.8% per spot trade paid with GrabPay (as of 31 October 2026) |
| Limit and recurring orders | 0.5% for limit orders and recurring buys; OTC 0% (as of 31 October 2026) |
| Deposits | SGD by PayNow free; USD by SWIFT free of Coinhako fees, bank fees may apply (as of 31 October 2026) |
| Withdrawals | SGD 2 per SGD bank withdrawal; USD 50 per USD bank withdrawal (as of 31 October 2026) |
| Crypto withdrawals | A fee covering the network fee; Coinhako charges no fee on crypto deposits (as of 31 October 2026) |
| Deposit refunds | Non-compliant SGD deposits (e.g. without the deposit code) are refunded less SGD 2 (as of 31 October 2026) |

## Who can use it

- Verification: Identity verification is required before trading, under Singapore anti-money-laundering rules.

## History

| Date | Event |
|---|---|
| 2014 | Coinhako is founded in Singapore to offer simple access to Bitcoin. |
| 21 February 2020 | Coinhako detects transactional anomalies; affected users are reimbursed. |
| 16 July 2026 | SBI Holdings acquires a majority stake in Coinhako's parent after MAS approval. |

## Risks and caveats

- Custodial platform: customer crypto is held by Coinhako.
- Ownership changed in July 2026 (SBI Holdings majority stake); terms and entity names may change.
- Fee schedule and terms of use were not retrievable for this card.

## About the company

- **Legal entity**: Hako Technology Pte. Ltd. (Singapore)
- **Parent company**: Holdbuild Pte. Ltd., majority-owned by SBI Holdings via SBI Ventures Asset Pte. Ltd. since 16 July 2026
- **CEO**: Yusho Liu, co-founder and CEO
- **Founded**: 2014, Singapore

## Official links

- Website: [www.coinhako.com](https://www.coinhako.com/)
- Security: [www.coinhako.com/security](https://www.coinhako.com/security/)
- Blog: [www.coinhako.com/blog](https://www.coinhako.com/blog)
- Fees: [help.coinhako.com/portal/en/kb/articles/coinhako-fees](https://help.coinhako.com/portal/en/kb/articles/coinhako-fees)
- Support: [help.coinhako.com/portal/en/kb](https://help.coinhako.com/portal/en/kb)

## Questions and answers

**Is Coinhako regulated?**

Yes. Its operating company Hako Technology Pte. Ltd. holds a Major Payment Institution licence from the Monetary Authority of Singapore (licence PS20200556, per Coinhako).

**Who owns Coinhako?**

Since 16 July 2026 SBI Holdings holds a majority stake in Coinhako's parent Holdbuild Pte. Ltd.; Yusho Liu is co-founder and CEO.

**Was Coinhako hacked?**

In February 2020 Coinhako detected transactional anomalies and said all affected parties were fully reimbursed.

**When was Coinhako founded?**

In 2014, in Singapore.

## Sources

- [Coinhako - Home (Wayback, 16 October 2026)](https://web.archive.org/web/20261016145404/https://www.coinhako.com/)
- [Coinhako - About us (Wayback, 13 November 2025)](https://web.archive.org/web/20251113102031/https://www.coinhako.com/about-us/)
- [Coinhako - Security (Wayback, 16 July 2026)](https://web.archive.org/web/20260716130022/https://www.coinhako.com/security/)
- [SBI Holdings - Notice on the acquisition of Coinhako (17 July 2026)](https://www.sbigroup.co.jp/english/news/pdf/2026/0717_a_en.pdf)
- [Coinhako on X - incident overview (27 February 2020)](https://x.com/coinhako/status/1233025365334822912)
- [Coinhako Help Center - Coinhako Fees](https://help.coinhako.com/portal/en/kb/articles/coinhako-fees)
- [Coinhako Help Center - Supported Countries and Services on Coinhako](https://help.coinhako.com/portal/en/kb/articles/coinhako-supported-countries)
- [Coinhako Help Center - How to Deposit Fiat on Coinhako](https://help.coinhako.com/portal/en/kb/articles/deposits-via-bank-transfers)
- [Coinhako Help Center - How to withdraw fiat on Coinhako](https://help.coinhako.com/portal/en/kb/articles/how-to-withdraw-fiat-on-coinhako)

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Page updated: 2026-10-31

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Source: https://revain.org/exchanges/coinhako/