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Review on TickPick by Robert Evans

Revainrating 5 out of 5

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I recently had the pleasure of using an online ticketing service called TickPick ( ).  I used this site to purchase tickets for the Ford Center in Evansville, IN on February 14th, 2015.

The reason I was purchasing some new tickets is due to my fiance and I moving up our wedding date and some family members (who weren't able to make it down when we got married) decided they were going to come down for our rescheduled date! So me being me... I wanted to surprise them with upgraded seats so they could have a great view of all the action :).

What are tick pick?

TickPick is an online that sells live event tickets at a discount. They offer a great service to the customers as they send emails each day with events that are going on in your local area or any other city that you choose.

Their website has a very user friendly layout and is very easy to navigate your way around. It's basic enough for novices and also very detailed oriented, which I liked because it gave me full control of what I wanted to do with my tickets.

In our day and age where ticket fraud is becoming more common, TickPick uses their own form of authentication to make sure their buyers are getting what they're paying for.

What tick pick did right!

Price - Let's face it... who doesn't like saving money?  TickPick had the best seats for my family at a cheaper price than Ticketmaster, StubHub and even the box office.

Selection - TickPick had better seats than all of these different websites/vendors.

Authentication - They use their own form of authentication to make sure every ticket is indeed real.  Something that I loved about this was they give you access to view your seat's location on the map before making the purchase so you know exactly where your seat(s) are going to be prior to buying them!

Customer Service- Their customer service is second to none.  I received a call from a very nice lady named Sarah who not only double checked with me that my email went through properly but also gave me an email to send a photo of my ticket stubs just incase they were lost in the mail.  I really thought that was going above and beyond her job duties, but she reassured me it's something they do with every customer.

Some of their customer service representatives can be hard to understand at times and I had to ask them to repeat themselves multiple times before I was able to fully understand what they were saying.

TickPick is a website that provides live event tickets with discounted prices, plus they have an email service that sends you daily events near your location or any other city in the country. They use their own form of authentication to make sure every ticket is real and not fraudulant; this way whether you're purchasing from them online or getting it at the box office, there's no risk of losing money on fake tickets! Their customer service representatives are helpful but sometimes hard to understand due to heavy accents which can be frustrating when trying to ask questions about what time something starts (and I'm assuming vice versa).

Pros
  • Find the best seats at the cheapest prices
  • Secure tickets with a credit card and nprocessing fee (tickets are non-refundable)
  • Tailor personalized customer experience that's quick, efficient & simple
Cons
  • No flaws