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ClearGage Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Health Care

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Description of ClearGage

ClearGage is a healthcare-specific payments technology and financial services company providing payment processing solutions to the healthcare community. Our sole purpose is to enhance the consumer’s quality of life by providing flexible and ethical payment solutions that enable them to receive and pay for the products or services they need or want.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Easy Billing System without having an Accounting Dept

I like that ClearGage has a robust accounting feature for billing. I like the UI and that I never loose the billing. I dislike that I cannot see the payment that ClearGage is receiving. I dislike the reporting side of the accounting. ClearGage has allowed the company to increase billing, and accounting for the practice. I have seen a increase of revenue and decrease of accounting by the practice. I like how easy it was, after setup your profile you can get started in minutes! The software does…

Pros
  • You do NOT need any experience or training from others just follow instructions provided during installation process ! :) Easily accessible customer support team via phone/email 24hrs 7 days per week 365days year round

Revainrating 4 out of 5

Great Product for tracking Employees hours

I like how easy it was to use, we used it at my previous employer as well as my current one (my second last). You can tell there are some other tools out there but nothing really comes close to what clear gages has in terms of functionality. It's expensive relative too its competitors which makes me think twice every time i'm about to purchase another tool/service. The customer service wasn't great either, if you call when no employees work they will send an agent who doesnt know anything! So…

Pros
  • Easy access
  • Ease for user very intuitive interface.
  • Ability view data across multiple users simultaneously,
  • Great customization options available without coding experience required., etc.etc..and more
Cons
  • Customer support not helpful or fast
  • Very difficult learning curve

Revainrating 5 out of 5

Cleargage is a great service. Use it very often.

I like how all the payment forms are so clean and easy to complete. The customer service is great and always responds to emails and phone calls immediately. I have no dislikes about Cleargage. I love that they have all the forms I need for my various offices. I really like how easy it is to pay all the bills with Cleargage. I like how easy it was to register online with no paper forms so was able to get going in a timely manner when working through our transition from Cigna to CareFirst…

Pros
  • The customer service is great and always responds to emails and phone calls immediately. ", " I love that they have all the forms I need for my various offices. ", " I really like how easy it is to pay all the bills with Cleargage.
Cons
  • Sometimes there are times where we were not immediately available if an agent called me back after hours which would cause delays as sometimes you have to resubmit information that has been already submitted at other time