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Help Lightning Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
AR and VR, Augmented Reality

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Description of Help Lightning

Help Lightning's Remote Assistance Software provides video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin. Learn more at helplightning.com.

Reviews

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Type of review

I like how easy it is for employees of different companies to collaborate from home or remote locations through this software! It also allows our team members to take advantage of training opportunities without traveling far away from their office. Sometimes there are issues where we have trouble logging into another user if they don't use Microsoft Office 365 as an email service provider. We've been able to solve these problems by switching over to Airmail. If you're looking for a platform…

Pros
  • especially since many people in my organization do not want (or need) anything complicated!! Everything just works together so well even though some features may seem confusing initially because each one has its own unique purpose within itself.
Cons
  • Will fit